Returns & Exchanges

We want you to love your Filipino finds. If you are not entirely satisfied, you may return or exchange your items within 30 days of receipt, provided they are in original condition.

Return Process

• 1.
  Initiate Request

  Log into your account and select the 'Return' option next to your order, or contact our support team.

• 2.
  Pack Items

  Securely pack the items in their original packaging, ensuring all tags and certificates of authenticity are included.

• 3.
  Ship Back

  Affix the provided return label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once we inspect the returned items, your refund will be processed to your original payment method within 7-10 business days.