Frequently Asked Questions
Find answers to common questions about our Filipino heritage products
Are your products authentically made in the Philippines?
Yes, all our products are sourced directly from Filipino artisans and local communities to ensure authentic craftsmanship and heritage.
Do you ship internationally?
We currently offer worldwide shipping to most countries. Shipping rates and delivery times vary based on your location.
How should I care for my Barong Tagalog or Filipiniana attire?
We recommend professional dry cleaning for delicate fabrics like Piña and Jusi. For hand-woven cottons, gentle hand washing in cold water is advised.
Can I track my order status?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package.
Do you offer bulk orders for corporate gifts?
Yes, we specialize in curated Filipino gift sets for corporate events. Please contact our support team for bulk pricing and customization options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and select digital wallets popular in the Philippines.